How to Fix Xbox One Stuck on Green Screen?

Reasons for Xbox One stuck on green loading screen may be uncertain, but  can be  divided into the following categories:

  • Communication error between Windows and Xbox One servers
  • Xbox One Hard Drive Corruption
  • System Update Process Fails
  • Other Unknown Factors

Fix Xbox One Stuck on Green Screen of Death

In the following content, we offer different approaches, which are ordered from simple to complicated. You can try these methods little by little.

Repair 1

Xbox One Hard Reset to fix Xbox One stuck on green screen

  • This is the first and easiest way you should try to fix Xbox One green screen.
  • Press and hold the power button on the console for about 10 seconds.
  • Wait for the system to reboot. If there are no other serious issues, Xbox One will start successfully without the green loading screen issue. If that fails, move on to the next solution.


Update the system to solve the Xbox stuck on green screen problem

  • Go to> select the game relative to the one you are playing (for example, Xbox One).
  • Click System> System Update tab.
  • Click How to use the Offline System Updates Diagnostic Tool on Xbox One> scroll down and download OSUDT2 to USB drive > install update on Xbox One.
  • If OSUDT2 installation fails, download the file ” Restore Factory Defaults “on the USB stick.
  • Press the Eject + Pair Accessories button at the same time, then press the Power button while holding down the first two buttons.
  • Wait for the console to repair.
  • When the “Applying update” message appears, insert the USB drive containing the OSUDT2 update and let the system install it.
  • If the update did not install, try downloading the Restore Factory Defaults file to the USB drive, then connect it to the Xbox One console computer to restore it to factory condition.
  • You will be asked if you want to keep the games installed or not, click “Yes”. (Otherwise, all Xbox games will be removed.)
  • Now  Xbox One won’t start or fix screen loading error.
  • You can run it right away to play again.

Repair 3

Xbox One Factory Reset  to Fix Xbox One Green Screen Problem

  • Press and hold the Eject & Sync button and click the power button.
  • Wait until you hear 2 startup tones. A menu appears with 4 options: “Restart”, “Shut down”, “Factory reset” and “Update from flash drive”.
  • Click “Factory Reset”, you will be asked if you want to keep the games installed or not.
  • Click Keep games installed and let them update for a few minutes.
  • Then the Xbox One will start normally again. All your games will still be saved to the game drive.

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Bonus Tip:

How to Recover Lost Xbox One Data After a Factory Reset?

  • Factory Reset can fix  Xbox Green Screen Error, but it will erase everything on your Xbox One.
  • When you need to recover lost data, you can use this powerful hard drive recovery software EaseUS Data Recovery Wizard.
  • This capable program can recover deleted files or lost data from hard drives, formatted hard drives, lost / RAW partition, SD cards, and many more on Windows or Mac.
  • Download it for free and follow the steps below to restore your Xbox One game files with ease.


Since Microsoft uses a special connector to connect the hard drive to the Xbox 360,  you cannot connect it directly to your PC.

To do this, you must open your Xbox and take out the hard drive. Then use a SATA cable to connect the hard drive to your computer.

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